Support
Vehicue support
Email support@vehicueapp.com for account, privacy, repair-workflow, or release-testing help.
Email support@vehicueapp.com for account, privacy, repair-workflow, or release-testing help.
Quick fixes
The app appears outdatedClose and reopen Vehicue while connected to the internet.
Sign-in or verification is not workingConfirm the email address, check spam for the verification message, and use password reset if needed.
A shop update is missingConfirm both devices are online and signed into the correct accounts. Reopen the repair workspace to load the latest Firebase record.
Location is unavailableEnter a city or ZIP code instead. Device location permission is optional.
VIN or recall lookup failedTry later or use the official NHTSA recall search ↗.
Install is unavailable on AndroidUse Chrome, ensure Vehicue is not already installed, and reload while online.
Add Vehicue to an iPhoneOpen Vehicue in Safari, tap Share, then choose Add to Home Screen. The App Store build will later be distributed through TestFlight.
Delete a Vehicue accountSign in, open the account panel, choose Delete account, enter the current password, and type DELETE to confirm. You may also use the public account deletion request page.
Emergency or roadway danger
Vehicue is not an emergency service. Contact local emergency services for a crash, fire, medical emergency, or immediate danger.
Vehicue is not an emergency service. Contact local emergency services for a crash, fire, medical emergency, or immediate danger.